🤝
🤝 Service 03

Your front desk,
never
off duty

Every business has a front door. Most SMBs leave it unattended after 5pm, on weekends, and every time the team is busy. Our AI Receptionist is a dedicated, professional voice for your business — greeting every caller, answering questions, taking bookings, and handling enquiries exactly the way you'd want, around the clock.

100% calls answered
$0 extra staff cost

Your customers expect
instant service

Expectations have changed. When someone picks up the phone, they're not prepared to wait — for a callback, for hold music, for a voicemail they'll never listen back to. They want answers right now.

Your competitors who respond first win, full stop. It doesn't matter if your service is better — if you're not there when the customer calls, someone else is. That moment is gone.

After 5pm, on weekends, when you're with another client — that's when your front door is unattended. And every unanswered call is a decision made for them by default.

92%

of customers expect an immediate response when they contact a business

27%

of callers hang up if placed on hold for more than 1 minute

71%

of customers say a poor phone experience directly damages brand trust

35%

of business calls come in outside standard business hours

A different approach

Not a phone menu. A real
conversation

The old way of automating your phone — press 1 for sales, press 2 for support — frustrated customers more than it helped them. Our AI Receptionist is different: it listens, understands, and responds naturally, just like a person would.

The old way

Phone Trees & Voicemail

The automated systems most businesses rely on were built for the business's convenience, not the customer's. Callers feel shuffled around, not helped.

  • Press 1 for sales, press 2 for support, press 3 to repeat
  • Hold music and "your call is important to us"
  • Voicemail boxes that never get checked
  • Call back only during business hours — if at all
  • No record of what the customer actually needed
  • Frustrated callers who hang up and go elsewhere
What you get

Everything your front desk
should be doing

Six core capabilities, all included — working together as one seamless receptionist that knows your business inside out.

👋

Custom Greeting & Persona

Trained with your business name, your tone, and your style. It introduces itself as part of your team, not as a bot. Callers experience a consistent, professional first impression every time.

📋

Intelligent FAQ Handling

Answers questions about your services, pricing, opening hours, location, and policies — without any scripting from you. We feed it your knowledge base and it learns how to respond accurately.

📅

Appointment & Booking Management

Integrates with your calendar and booking system to offer real-time availability, confirm bookings on the spot, and send automated confirmations via SMS or email immediately after.

🚨

Urgent Call Escalation

The AI reads the room. When a caller is distressed or a situation is genuinely urgent, it detects the urgency and routes the call to your mobile immediately — no lag, no delay.

💬

Multi-Language Support

Serve customers in the language they're most comfortable with. Supports English, Mandarin, Spanish, Bahasa Indonesia, Arabic, and many more — automatically detected and switched mid-call.

📝

Post-Call Follow-Up

The work doesn't stop when the call ends. Automatically sends SMS booking confirmations, adds call notes to your CRM, and creates follow-up tasks so nothing slips through the cracks.

Industries we serve

Built for every business
with a front door

If customers call your business expecting a human — our AI Receptionist can handle it. Here are the industries we serve most.

🏥
Medical Practices
Book appointments, handle after-hours health enquiries, manage prescription callbacks, and reduce no-shows with instant confirmations.
⚖️
Legal & Accounting
Handle new client intake, consultation bookings, and billing queries professionally — even at 10pm when a client is stressed and needs answers.
💅
Salons & Spas
Book treatments, answer service questions, confirm appointments, and handle cancellations — without tying up your team during busy floor hours.
🏠
Real Estate
Answer inspection enquiries, book viewings, qualify buyers and renters, and follow up on property interest — 24 hours a day, seven days a week.
🎒
Childcare & Education
Handle enrolment enquiries, tour bookings, parent questions, and fee information — warmly and professionally, around parents' busy schedules.
🚗
Automotive
Book services, handle parts and warranty enquiries, confirm job completion times, and manage the busy morning rush at your service desk.
🔧
Home Services
Electricians, plumbers, cleaners — capture every job enquiry, book callouts, and confirm appointment times even when you're on-site with another customer.
🛍️
Retail
Answer product questions, check stock availability, handle complaints gracefully, and guide customers toward a purchase — all over the phone.
Results

What happens when every
call gets answered

0
missed calls after 5pm in 3 months

"98% of our after-hours enquiries now get a response within 60 seconds. Patients used to leave voicemails and wait until the next morning. Now they get answers and bookings instantly."

City Medical Clinic · Sydney, AU
+23%
more inspections booked monthly

"Every inspection enquiry is answered and booked immediately — even at 8pm on a Sunday. We stopped losing buyers to agents who were just quicker to pick up the phone."

Ray White Regional · QLD, AU
faster client onboarding

"Client intake used to take three days of back and forth. Now it takes three minutes. The AI captures everything we need, books the first consult, and sends the client a confirmation — all before we've even seen the call summary."

Harper & Associates Law · Melbourne, AU
FAQ

Your questions answered

Can it handle complex questions?
Yes. We build a comprehensive knowledge base from your business information — services, pricing, team, policies, FAQs, anything relevant. The AI handles the vast majority of real-world customer questions confidently and accurately. For anything genuinely outside its knowledge, it gracefully takes a message rather than guessing, so you always have accurate context when you follow up.
What if someone insists on speaking to a human?
No problem at all. If a caller asks to speak with a person, the AI will either transfer them to your mobile immediately (if you're available and have set that up) or take a detailed message and let them know someone will call back shortly. It never argues with the caller or pretends to be something it's not when directly asked.
Does it work with my existing phone number?
Yes. We set up call forwarding on your existing business number — nothing changes for your customers. When a call comes in, it routes to the AI first. You can also configure it to only forward after a certain number of rings, after hours only, or 100% of the time. We handle all the technical setup for you.
Can I customise the voice and personality?
Absolutely. We work with you to define the persona — name, tone, personality traits, pacing, and warmth level. Whether your brand is formal and corporate or casual and friendly, the AI matches it. You choose from a range of voice styles (male/female, various accents) and we fine-tune the conversational tone until it sounds like a natural fit for your business.
What languages does it support?
Our AI Receptionist supports over 30 languages including English, Mandarin, Cantonese, Spanish, Bahasa Indonesia, Arabic, Hindi, French, and Japanese. Language is detected automatically based on how the caller speaks, and the AI switches seamlessly without requiring the caller to navigate a language menu. This is particularly valuable for businesses serving multicultural communities.
How is it different from the AI Call Centre service?
The AI Receptionist is focused on being the professional front-of-house voice for your business — greeting callers, answering questions, and managing bookings. The AI Call Centre adds outbound calling capabilities: proactively calling leads, following up on enquiries, chasing payments, and running automated outbound campaigns. If you just need a great inbound experience, the AI Receptionist is the right fit. If you want both inbound and proactive outbound, the AI Call Centre covers both.
SEA Pricing

A full-time receptionist for less than $10/day

Affordable AI receptionist pricing for the Southeast Asian market. All prices in USD. Your AI receptionist never calls in sick, never takes a lunch break, and never misses a call.

🌏 Southeast Asia Pricing — All prices in USD
Essential
$149//month

Get a professional, always-on first impression for your business without the cost of a full-time hire.

  • 1 local phone number
  • Business hours coverage
  • Custom greeting + voice
  • Call routing to your team
  • Voicemail-to-text transcription
  • Email + WhatsApp summaries
  • Up to 250 calls/month
  • 24/7 after-hours coverage
  • Appointment booking
  • Multi-language support
Get started →
Enterprise
$549//month

For multi-location businesses or service providers handling high enquiry volumes across several brands.

  • Unlimited phone numbers
  • 24/7 coverage — all numbers
  • Unlimited calls/month
  • Multi-language (up to 4 languages)
  • Advanced CRM + POS integration
  • Custom escalation workflows
  • Department routing + IVR menu
  • Full analytics dashboard
  • Dedicated account manager
  • Priority 2-hour support SLA
Contact us →

All plans include a 7-day free trial and free number porting. Compare to a part-time receptionist at $1,500+/month. Book a free demo.

Never leave a caller unattended again

Your business,
always open

Book a free demo call. We'll walk you through exactly how your AI Receptionist will sound, what it will say, and how it will handle real calls from your customers.

Book a free demo → See AI Call Centre service

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